1.Wellness & relaxation services
Our sessions are offered for relaxation, personal wellness, and stress relief. Services are provided in a professional, respectful environment.
Policies
Booking policy & disclaimer
By completing a booking, you confirm that you have read, understood, and agree to the following.
2.Deposit & confirmation
A 50% deposit holds your preferred time and is applied in full toward your treatment. Your booking is confirmed after payment is verified. The remaining balance is due at the start of your appointment.
3.Cancellation & rescheduling
Please give at least 24 hours' notice to cancel or reschedule. With 24 or more hours' notice, we're happy to move your deposit to a new date (or refund it when that's practical). Cancellations with less than 24 hours' notice, or missed appointments, generally mean the deposit is non-refundable. We'll always try to rebook you when we can. Genuine emergencies are considered case by case—please message us as soon as you can.
4.Arrival & late policy
Please aim to arrive about 10 minutes early so we can settle you in. If you're running late, a quick message helps. Late arrivals may mean a slightly shorter session so the next guest isn't delayed.
5.Health & safety
Please share anything we should know when you book (or before we begin)—injuries, allergies, pregnancy, or medical conditions. We may adapt a treatment, or in rare cases decline one, when it wouldn't be safe or appropriate.
6.Conduct & environment
We're here for a calm, professional experience. If conduct is inappropriate or outside the scope of wellness services, we may end the session and decline future bookings.
7.Privacy
Your contact and booking details are used only to manage your appointment and related communication. We handle client information discreetly.
8.Payment proof
For bank transfer or mobile payment, please use the details provided and upload a clear payment screenshot when asked so we can verify and confirm your booking.